Startek, Inc., a global customer experience (CX) solutions provider, announced that ESM Holdings Limited, an indirect wholly-owned subsidiary of the Company, has entered into a definitive share purchase agreement with Arabian Internet and Communications Services Company (Solutions) to divest its stake in Contact Center Company (CCC) to Solutions. Continue reading Startek® Enters Into Definitive Agreement to Sell Interest in Contact Center Company
Tag Archives: STARTEK
Startek Deploys Verint Speech Analytics to Enable World-Class Experiences for Customers
Verint® announced that Startek® is leveraging Verint Speech Analytics™ to derive insights from the company’s more than 500 million annual customer interactions. Continue reading Startek Deploys Verint Speech Analytics to Enable World-Class Experiences for Customers
Startek Named Leader in Global ISG Provider Lens™ Quadrant Report on Contact Center – Customer Experience Services 2022
Startek®, a global customer experience (CX) solutions provider, announced that it has been recognized as a Leader in Social Media CX Services and Work From Home Services in the Global ISG Provider Lens™ quadrant report on Contact Center – Customer Experience Services 2022. Continue reading Startek Named Leader in Global ISG Provider Lens™ Quadrant Report on Contact Center – Customer Experience Services 2022
Startek® Accepts Final Offer to Acquire Interest in Contact Center Company
Startek announced that it has accepted a final offer, dated November 9, 2022, by Arabian Internet and Communications Services Company (Solutions) to acquire the Company’s indirect 51% ownership interest in Contact Center Company (CCC), which is the Company’s joint venture that operates in the Kingdom of Saudi Arabia. Continue reading Startek® Accepts Final Offer to Acquire Interest in Contact Center Company
Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, has signed a memorandum of understanding (MoU) with Startek®, a global customer experience (CX) solutions provider, that will see the two companies partner to make it easier for global businesses to meet the ever-evolving needs of their customers. Continue reading Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering
Startek® Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement
Startek®, a global customer experience (CX) solutions provider, announced the launch of Startek Agent AI, a modular platform combining three AI-powered solutions designed to enhance employee experience (EX) and deliver a superior CX. Continue reading Startek® Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement