Tag Archives: Vonage

Frost & Sullivan Recognises Vonage as Leader in Growth and Innovation in CCaaS Radar

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been recognised as a leader in growth and innovation in the latest Frost & Sullivan Radar for the European Contact Center as a Service (CCaaS) Market. Continue reading Frost & Sullivan Recognises Vonage as Leader in Growth and Innovation in CCaaS Radar →

Ericsson completes acquisition of Vonage

Ericsson has completed its acquisition of Vonage, supporting Ericsson’s strategy to leverage technology leadership to grow its mobile network business and expand into enterprise. The acquisition provides Ericsson with access to powerful building blocks to offer a full suite of communications solutions including, Communications Platform as a Service (CPaaS), UCaaS and CCaaS. Continue reading Ericsson completes acquisition of Vonage →

Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities

15th July 2020: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Domino’s Pizza to drive communications for its network of franchisees and enable next generation customer experiences. Continue reading Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities →

Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. Continue reading Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses →

Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Homeless Link has been able to handle a 250 percent increase in calls while operating remotely, in response to the COVID-19 pandemic, with the Vonage Contact Center. Continue reading Vonage Contact Center helps Homeless Link handle 250% increase in calls during COVID-19 →