Noble Systems, a global leader in unified contact centre technology solutions, is pleased to have been chosen as the cloud contact centre solution provider of choice by Core Contact, a national sector-led subscription management and telemarketing specialist. Core Contact will be utilising the Noble® Enterprise Cloud solution. Continue reading Core Contact Provides Seamless Client Partnerships with the Help of the Noble Enterprise Cloud Solution
Daily Archives: October 2, 2017
Businesses Transform Customer Engagements with Oracle Live Experience Cloud
Oracle announced Oracle Live Experience Cloud, a customer engagement service for the mobile generation. With the mobile and digital landscape shaping the way customers interact with businesses, companies must quickly adapt to changing expectations to deliver frictionless, real-time, contextual experiences across channels. Continue reading Businesses Transform Customer Engagements with Oracle Live Experience Cloud
Swyx unveils new products at its Partner and Technology Conference 2017
At the Swyx Partner and Technology Conference 2017, the unified communications specialist presented SwyxWare 11 for the first time with innovative new features, including a practical addition for handling high call volumes and a new generation of IP phones. Also for mobile users there are further improvements in connectivity with the current version of the Swyx solution. Continue reading Swyx unveils new products at its Partner and Technology Conference 2017
IFS extends leadership in Service Management with the acquisition of WorkWave
IFS, the global enterprise applications company, announces it has signed an agreement to purchase WorkWave LLC. WorkWave is a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. Continue reading IFS extends leadership in Service Management with the acquisition of WorkWave