Contact Centre Private Equity House on the Acquisition Trail with £20m Warchest

Manchester & Hong Kong based Isher Capital, the private equity firm for the contact centre industry based in Manchester and Hong Kong, is on the acquisition trail with a £20m warchest. The firm, which includes in its portfolio alldayPA, myalldayPA and ADP Call Centres amongst others, is aiming to drive revenue from its contact centre businesses from £30m to £100m. Continue reading Contact Centre Private Equity House on the Acquisition Trail with £20m Warchest

DXC Technology Launches Agile Process Automation to Transform Business Processes with Data Discovery Robotics

DXC Technology, the world’s leading independent, end-to-end IT services company announced the launch of DXC Agile Process Automation (APA), a new digital platform that combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes. Continue reading DXC Technology Launches Agile Process Automation to Transform Business Processes with Data Discovery Robotics

Companies Anticipate Need for Massive Change to Win in Digital Economy

A new report released today by Harvard Business Review Analytic Services in association with DXC Technology, the world’s leading independent, end-to-end IT services company, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back. Continue reading Companies Anticipate Need for Massive Change to Win in Digital Economy

Clarizen research shows 70% of companies have staff working from home or remotely and need collaborative tools

New research from Clarizen, a global leader in collaborative work management software, shows 70% of businesses across the world have employees working from home and remotely – with the vast majority needing collaborative tools to ensure their workforces are coordinated in terms of tasks, objectives and priorities. Continue reading Clarizen research shows 70% of companies have staff working from home or remotely and need collaborative tools

CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe

Syntec won its second consecutive PCI Award for Excellence at this year’s ceremony in London for its CardEasy ‘keypad payment by phone’ system, in recognition of its pan-European secure phone payments solution for office supply retailer Staples. Continue reading CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe

BroadSoft Obtains Antitrust Clearance for Pending Acquisition by Cisco

BroadSoft announced that it received notice from the U.S. Department of Justice and the Federal Trade Commission granting early termination of the waiting period under the U.S. Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, in connection with its pending merger with a wholly-owned subsidiary of Cisco Systems, Inc. (Cisco). Continue reading BroadSoft Obtains Antitrust Clearance for Pending Acquisition by Cisco