PRESS RELEASE: Gryphon Networks, the phone-based sales activity software and compliance services provider, announced the latest App for CRM-Salesforce, including full support for their Lightning user interface. The Gryphon App is a Managed Package available for Salesforce.com users that combine robust, TCPA-compliant telephony services with totally accurate, real-time dashboard views of calling activity and performance against goal for managers. Continue reading Gryphon Announces New Enhancements to Its Salesforce App for CRM
Monthly Archives: June 2017
Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor
PRESS RELEASE: IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK Enterprise Growth Partner of the Year Award by distributor, Westcon-Comstor. The award, which recognises the part that IP Integration has played in successfully selling and supporting Avaya solutions over the past twelve months, was presented during the recent Westcon-Comstor roadshow. Continue reading Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor
Upstream Works Announces New Release of Contact Center Solution Helping Organizations Optimize the Digital Customer Experience
PRESS RELEASE: Upstream Works announces Version 3.0 of its signature software, Upstream Works for Finesse (UWF). This latest release is the next step in Upstream Works’ longstanding commitment to continually improve agent and customer engagement. Continue reading Upstream Works Announces New Release of Contact Center Solution Helping Organizations Optimize the Digital Customer Experience
Careem accelerates Middle East ride sharing with network and contact center services from Orange Business Services
PRESS RELEASE: Orange Business Services has signed a contract with Careem, the MENA region’s leading ride-hailing company, to provide network and contact center services. A start-up now valued at more than US $1 billion and the only tech unicorn in the Middle East, Careem is rolling out its services across key markets of the Gulf Cooperation Council (GCC), as well as in Egypt and Jordan. Continue reading Careem accelerates Middle East ride sharing with network and contact center services from Orange Business Services
AudioCodes signs EMEA distribution agreement with Nuvias
PRESS RELEASE: AudioCodes, the Voice and Unified Communications Networking Solutions vendor, has signed a pan-EMEA distribution agreement with fast-growing, high-value distribution business Nuvias, following the recent launch of Nuvias’ Unified Communications (UC) Practice across EMEA. Continue reading AudioCodes signs EMEA distribution agreement with Nuvias
HSBC expansion leads to 500 new jobs in Scotland
HSBC has announced plans to create 500 new roles in Scotland. The bank is expanding several functions of its Scottish operations in a move that will increase its headcount in the country to 4,500. It is HSBC’s third expansion programme in Scotland in the past three years. Continue reading HSBC expansion leads to 500 new jobs in Scotland