Leading global customer experience and business process outsourcing company, Webhelp, is celebrating after being named a finalist in six categories at this year’s South African BPO & Contact Centre Industry Awards. Continue reading Webhelp SA Nominated For Six Awards at the 2017 South African BPO & Contact Centre Industry Awards
Daily Archives: July 11, 2017
GDPR Compliance – Take a lead from PCI DSS in your contact centre, says Encoded
Robert Crutchington and Matthew Tyler outline how applying the same principles as PCI DSS can help to meet the challenges of new data protection legislation… Continue reading GDPR Compliance – Take a lead from PCI DSS in your contact centre, says Encoded