A new report released today by Harvard Business Review Analytic Services in association with DXC Technology, the world’s leading independent, end-to-end IT services company, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back. Continue reading Companies Anticipate Need for Massive Change to Win in Digital Economy
Monthly Archives: February 2018
Parseq appoints new sales director to drive contact centre market growth
Business process outsourcer Parseq has appointed Phil Crossley as Sales Director, bringing more than 20 years’ experience to its growing Contact Centre division. Continue reading Parseq appoints new sales director to drive contact centre market growth
Clarizen research shows 70% of companies have staff working from home or remotely and need collaborative tools
New research from Clarizen, a global leader in collaborative work management software, shows 70% of businesses across the world have employees working from home and remotely – with the vast majority needing collaborative tools to ensure their workforces are coordinated in terms of tasks, objectives and priorities. Continue reading Clarizen research shows 70% of companies have staff working from home or remotely and need collaborative tools
NICE Wins TMC Awards for Innovation and Excellence in Unified Communications
NICE announced that TMC, a global integrated media company, has presented NICE with awards in two categories. NICE Robotic Process Automation (RPA) won the 2017 TMC Labs Innovation award, while NICE Quality Central™ received the 2017 Unified Communications Excellence Award. Continue reading NICE Wins TMC Awards for Innovation and Excellence in Unified Communications
PCI DSS 3.2 set to expose compliance cramming culture, warns PCI Pal
The 1st February 2018 marks the deadline for businesses to adopt new industry standard, PCI DSS 3.2, aimed at reducing and better responding to cyber-attacks resulting in payment data breaches. Continue reading PCI DSS 3.2 set to expose compliance cramming culture, warns PCI Pal
CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe
Syntec won its second consecutive PCI Award for Excellence at this year’s ceremony in London for its CardEasy ‘keypad payment by phone’ system, in recognition of its pan-European secure phone payments solution for office supply retailer Staples. Continue reading CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe