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Daily Archives: March 30, 2018

Market Research

Companies have lost the human touch in customer experience

March 30, 2018 Sam Heggie-Collins

Two thirds of consumers surveyed by PwC feel companies have lost touch with the human element of the customer experience. Three quarters saying they want more human interaction in future, not less. Continue reading Companies have lost the human touch in customer experience →

eGain

eGain

Business Systems (UK)

Business Systems (UK)

Noble Systems

Noble Systems

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