NICE Robotic Process Automation Helps Enterprises Meet GDPR Compliance Requirements

NICE announced that further developments to its cognitive process automation platform will enable the automation of operational, compliance driven business processes that are essential for organizations to uphold Europe’s General Data Protection Regulation (GDPR). Continue reading NICE Robotic Process Automation Helps Enterprises Meet GDPR Compliance Requirements

CounterPath Elevates Team Collaboration with New Cloud-based Offering

CounterPath Corporation, a global provider of award-winning, over-the-top Unified Communicationssolutions for enterprises and carriers, today announced it is elevating the hosted team collaboration space and filling a key gap in the UC user experience with the release of its new cloud-based Stretto Collaboration solution. Continue reading CounterPath Elevates Team Collaboration with New Cloud-based Offering

BroadSoft Survey Reveals 74 Percent of Enterprises Plan To Implement Cloud Communications In Next Two Years

A survey by BroadSoft, now a part of Cisco, and a global market leader in cloud calling, meeting, messaging and contact centre software as a service (SaaS), has found that 74% of businesses are planning to adopt cloud UC in the next 24 months. Continue reading BroadSoft Survey Reveals 74 Percent of Enterprises Plan To Implement Cloud Communications In Next Two Years

LivePerson and LINE partner to give consumers a simple and easy way to connect with brands

LivePerson, a leading provider of cloud mobile and online business messaging solutions, and LINE Corporation have announced a new partnership that allows brands to connect conversationally with consumers through the messaging app, one of the most popular in the world. Continue reading LivePerson and LINE partner to give consumers a simple and easy way to connect with brands