Bright Pattern, leading provider of omnichannel cloud contact centre software, unveils its partner program designed to drive new business opportunities and increase profits for value-added resellers (VARs), offering up to 50% higher margin than other contact centre providers. Continue reading Bright Pattern Announces a Revolutionary Partner Program Backed by Industry-Leading Technology and Team
Daily Archives: November 27, 2018
PCI Pal Achieves PCI-DSS Certification for Seventh Consecutive Year
PCI-Pal, a secure payments provider to contact centres, announced it has been recertified and awarded the latest standard from the Payment Security Standards Council, PCI DSS v3.2.1 certification. This certification ensures that its PCI solutions provide a secure way for businesses to manage payment information in contact centre environments. Continue reading PCI Pal Achieves PCI-DSS Certification for Seventh Consecutive Year
Five9 Appoints James Doran as New Executive Vice President of Strategy and Operations
Five9 announced James Doran has joined the company as executive vice president of strategy and operations, effective immediately. In his new role, Doran will report directly to CEO Rowan Trollope and be responsible for corporate strategy, operational maturity, and helping Five9 with growth and scale. Continue reading Five9 Appoints James Doran as New Executive Vice President of Strategy and Operations