Altitude Software, global provider of the omnichannel solutions for the customer experience improvement, has presented its new solution Xperience in a Box, an all-in-one package that combines the best characteristics of the Altitude Xperience and adapts to different environments of customer interactions. Continue reading Altitude Software presents its adaptable and omnichannel Xperience in a Box
Daily Archives: November 9, 2018
Clarabridge Unveils New Updates to the Clarabridge Banking Solution
Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands revealed new additions to its popular AI-powered solution which was designed specifically for the banking industry and launched last year. Continue reading Clarabridge Unveils New Updates to the Clarabridge Banking Solution
Palace Resorts Provides Unforgettable Vacation Experiences and the Best Customer Service with Avaya Private Cloud Solution
Avaya announced that Palace Resorts, the company setting the standard in five-star, all-inclusive resort accommodations, has implemented Avaya Contact Center technology solutions to create unparalleled customer service through a seamless guest and employee connection to experience the luxury and comfort “All Inclusive” of the “Palace Experience.” Continue reading Palace Resorts Provides Unforgettable Vacation Experiences and the Best Customer Service with Avaya Private Cloud Solution
Citizen engagement key to Christchurch’s digital transformation
SAP announced Christchurch City Council has selected SAP to reinvent its digital processes to create a better experience for its employees and citizens. Christchurch City Council is working with SAP on a complete digital transformation into the cloud, using SAP HANA Enterprise Cloud (HEC), as well as the SAP Customer Experience Citizen Engagement Accelerator, to provide tailored digital and citizen-centric services and interactions. Continue reading Citizen engagement key to Christchurch’s digital transformation