NICE Robotic Process Automation Helps Baker Tilly to Accelerate Their Technology Road Map

NICE announced that Baker Tilly, a top 15 full-service accounting and advisory firm, has selected NICE Robotic Process Automation (RPA) to accelerate their new technology initiative.

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Baker Tilly has a progressive approach to innovation and NICE RPA has been a catalyst in helping them hit their stride with cutting-edge technology. Baker Tilly chose NICE RPA based on its ability to provide attended and unattended automation. This, combined with the depth of the NICE portfolio, demonstrated to Baker Tilly that NICE could deliver exactly what they needed today, and is also the best fit to be a long-term partner.

Striving for a comprehensive high-tech approach to save time and money, Baker Tilly has seen a 66% decrease in time and cost through the use of the NICE Robotic Process Automation solution. Moreover, NICE RPA cuts the processing time from the 15 minutes it would have previously taken an employee to five minutes for the robot without compromising on the accuracy of the taxation process. Using NICE RPA to automate the Real-Estate Investment Trust (REIT) process for the accounting department, the robot is able to open, file and organize based on a template of summary tabs with property ownership information. The data is then refined and the summary tabs are presented to the Baker Tilly accounting department to review and finalize the REIT process.

NICE Robotic Automation takes the flawless execution of robotics and combines it with the human element in order to create the perfect process execution and an excellent customer experience. NICE is a leading player in the Robotic Process Automation market with more than 16 years of experience and 500,000 robots in production environments.

​Waqqas Mahmood, Director Advanced Technology & Innovation, Baker Tilly said: “Starting our automation journey required a strong partner who understands the organizational impacts of innovative technologies, creates a structured implementation approach, and provides support to the teams as they learn, prototype and embrace robotic process automation. With NICE we have been able to successfully explore the areas of automation in our tax, audit and consulting practices – giving our teams more time to create higher value for our clients.”

​Miki Migdal, President, NICE Enterprise Group said: “We are excited that Baker Tilly chose NICE Robotic Process Automation to lead their advanced technology road map. The organization is open-minded in its approach, and working with Baker Tilly has been seamless. Their leadership understands the need for high-level solutions that help employees be more successful while making the processes flawless. Robotic Automation is there to help employees focus their time on high value activities, rather than on the dull, routine ones. In addition, our latest release of the NICE Employee Virtual Assistant, or NEVA, helps to increase employee effectiveness and engagement.”

​About NICE

NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.