Eckoh, the global provider of secure payment products and customer contact solutions announces that it has signed a new contract with Vue Entertainment (“Vue”) to transform the customer engagement delivered by their contact centre operation, with Eckoh’s Omnichannel solution. Continue reading Vue Entertainment Retain Eckoh to Deliver Omnichannel Customer Engagement Solution →

eGain, the leading provider of cloud-based customer engagement solutions announced that tax preparation giant H&R Block has selected eGain Solve™ to automate service and sales interactions for taxpayers at scale. The solution will be used to power H&R Block’s new Ask a Tax Pro service, which was announced today. Continue reading H&R Block Selects eGain for AI-Powered Customer Engagement →

Plantronics, an audio pioneer and communications technology leader, today announced that Dimension Data is among a growing number of companies that are relying on Plantronics Habitat Soundscaping solutions to transform their open offices into productive environments where employees can focus, collaborate and thrive. Continue reading Plantronics Habitat Soundscaping Solution to Transform the New York City Dimension Data Office into a Productivity Centre →