Red Box, the leading platform for voice, announces a partnership with Global Relay, leaders in information archiving and compliance. This partnership enables customers to use Global Relay’s search, surveillance, and analytics tools to unlock the full value of voice, as well as meet compliance obligations. Continue reading Red Box Announces Partnership With Global Relay
Daily Archives: February 13, 2019
PCI-PAL and Verizon collaborate on Whitepaper
PCI-PAL PLC, a secure payments provider to contact centres, is pleased to announce the release of a co-authored whitepaper with Verizon to examine and address the challenges in achieving Payment Card Industry Data Security Standard (‘PCI DSS’) compliance in contact centre environments. Continue reading PCI-PAL and Verizon collaborate on Whitepaper
CLX Communications unifies its business under a shared identity and rebrands as Sinch
CLX Communications AB, a global leader in cloud communications for mobile customer engagement announced the launch of a new corporate brand identity with a shared name and visual identity for all business units. Products that were previously marketed under the CLX, Symsoft, Sinch, and Vehicle brands are now integrated into a unified offering. Continue reading CLX Communications unifies its business under a shared identity and rebrands as Sinch
UBank Partners With FaceMe to Launch World’s First ‘Digital Human’ Home Loan Application Assistant
UBank has announced customers will soon have access to the world’s first digital home loan application assistant, powered by artificial intelligence (AI). Mia, short for My Interactive Agent, will begin taking customer questions in late February 2019, and aims to create a smarter, simpler home loan application experience. Continue reading UBank Partners With FaceMe to Launch World’s First ‘Digital Human’ Home Loan Application Assistant