Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Genesys as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards.
Brendan Dykes, Director of Product Marketing at Genesys said “For Genesys it is great that once again we have made it to the final of the UK National Innovation Awards. It recognises that it’s those personalised moments connected, which are at the heart of every great customer experience”.
Jon Snow, founder and chairman of Directors’ Club added, “This year’s competition has been tighter than ever. The quality of the first-round written entries was very high and choosing four finalists for each category was tough. Congratulations to Genesys and the other Finalists for demonstrating how innovation can improve both customer experience and operational performance.”
The judges for the UK National Innovation Awards have been recruited from the Directors’ Club membership. All are customer-, operations- or digital-centric leaders from end-user organisations.
The Final results will be announced at 3pm on March 26th.
About Genesys
Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit https://www.genesys.com/en-gb
About The UK National Innovation Awards
The UK National Innovation Awards (the Nationals) have been designed by the Directors’ Club United Kingdom to recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth.
As technology and innovation are at the heart of this initiative, we decided to totally reimagine the concept of B2B recognition and award giving.
The outcome is a unique programme that uses an all-digital platform to execute the entire awards process.
Our aim is to have an as-near-as-possible zero carbon footprint and environmental impact.
Consequently, there are no travel, over-night accommodation or gala dinner expenses associated with our programme.
Directors’ Club is dedicated to promoting the success and growth of all businesses in the United Kingdom. Therefore, the Awards categories are open to all technology developers worldwide who are doing business in the UK.