8×8 Named a Leader in 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced it has been named by Gartner, Inc. as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide.1 This is the eighth year in a row 8×8 has been recognized as a Leader in this report.

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“Companies using one technology platform for voice, video collaboration, team messaging and contact centre from a single vendor are realizing tremendous business value that goes far beyond the sum of each individual solution,” said Vik Verma, Chief Executive Officer at 8×8, Inc. “We believe that Gartner’s recognition again this year validates our commitment to delivering innovation across the entire 8×8 platform to help organizations enhance customer and employee experiences and accelerate their business growth.”

With over 30 years of R&D innovation, 8×8 delivers communications solutions and enterprise-class APIs for global voice, chat, video, team messaging and contact centre from one cloud platform. Real-time analytics and intelligence allow businesses to harness actionable insights across interactions and channels so they can delight end-customers and outpace the competition. 8×8 solutions help companies transform communications, empower and unify the needs of the global, mobile workforce, and unleash productivity to maximize both employee and customer engagement.

In addition to being named a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide, 8×8 has also been positioned as a Challenger in the Gartner Magic Quadrant for Contact Center as a Service, North America2 for the last four consecutive years.

[1] Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Megan Fernandez, Rafael Benitez, Christopher Trueman, Sebastian Hernandez, July 30, 2019. This Magic Quadrant report name has changed from 2015 onwards- 2015-2019: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

[2] Gartner Magic Quadrant for Contact Center as a Service, North America, Drew Kraus, Steve Blood, Simon Harrison, Daniel O’Connell, October 17, 2018.

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About 8×8, Inc.

8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com