Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise announced it has been awarded a new patent for advanced machine learning that applies skills-based routing to internal employee networks. Continue reading Fuze Empowers Workforce with Skills-Based Routing Patent
Daily Archives: August 9, 2019
CGS Names Steven Petruk to President of Global Outsourcing Division
CGS, a global provider of business applications, enterprise learning and outsourcing services, announced the naming of Steven Petruk as the company’s President of Outsourcing Services division. Petruk will lead the global CGS executive and delivery team in the expansion of operations and the continued transformation and deployment of technology-based outsourced solutions. Continue reading CGS Names Steven Petruk to President of Global Outsourcing Division
Lack of alignment and collaboration between C-suite, IT teams and wider business holding back digital transformation
According to NTT Ltd.’s 2019 Digital Means Business Report, only 11% of organizations are highly satisfied with those in charge of spearheading digital transformation, despite the fact that almost three-quarters of them are already underway on their journey. Continue reading Lack of alignment and collaboration between C-suite, IT teams and wider business holding back digital transformation
Conversocial Appoints New CTO to Support Continued Growth
Conversocial, the leading customer service platform built for messaging channels announced that Iskandar Najmuddin has joined the company as its CTO. In his new role, Iskandar will be responsible for the development of Conversocial’s platform technology and leading the engineering team. Continue reading Conversocial Appoints New CTO to Support Continued Growth
Fuze Named a Visionary in the 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide
Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, announced that Gartner, Inc. has recognized the company as a Visionary in its 2019 Magic Quadrant for Unified Communications as a Service, Worldwide. Continue reading Fuze Named a Visionary in the 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide