Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents

Atos and NICE inContact, a NICE business, announced a partnership in which Atos, a global leader in digital transformation with over 110,000 employees in 73 countries, will make NICE inContact CXone a preferred solution for Contact Center as a Service and bring CXone to the company’s installed base of hundreds of thousands of contact center agents across the globe as well as new customers. Continue reading Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents

Synchronoss Drives Digital Transformation for Telkom Indonesia

Synchronoss, a global leader and innovator of cloud, messaging, digital and IoT products announced that Telkom Indonesia, Indonesia’s largest telecoms service provider by subscribers, will partner with Synchronoss for Digital Experience Platform (DXP) to simplify its business processes and enhance customer interactions and the customer journey across all communications channels. Continue reading Synchronoss Drives Digital Transformation for Telkom Indonesia