Vonage Bolsters AI Capabilities of the OneVonage Platform via Purchase of Over.ai Assets

Vonage, a global business cloud communications leader announced that it will acquire certain assets from Over.ai, a Tel Aviv-based Voice and Conversational AI provider for enterprise communications. Vonage is acquiring Over.ai’s technical team and intellectual property from i.am+, an AI technology platform co-founded and co-owned by musician will.i.am. Continue reading Vonage Bolsters AI Capabilities of the OneVonage Platform via Purchase of Over.ai Assets

SurveyMonkey to Acquire Customer Experience Management Company GetFeedback

SurveyMonkey, a leading global survey software company, announced that it has entered into an agreement to acquire customer experience management company GetFeedback, Inc. A top-rated feedback solution for Salesforce according to the Salesforce AppExchange, GetFeedback serves 10,000 leading brands, which include enterprise customers like Cisco, 3M, Caterpillar, Johnson & Johnson, Walgreens, and Salesforce. Continue reading SurveyMonkey to Acquire Customer Experience Management Company GetFeedback

Altigen Acquires Workspace Communications Cloud Customer Base

Altigen Communications, a Silicon Valley-based Microsoft ISV and Cloud Solutions provider announced that it has acquired all of the rights to the customer relationships of WorkSpace Communications, LLC, a cloud provider of Microsoft Unified Communications and Modern Workplace solutions. The strategic purchase is part of Altigen’s capital allocation strategy to drive its cloud growth. Continue reading Altigen Acquires Workspace Communications Cloud Customer Base

8×8 Named a Leader in 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced it has been named by Gartner, Inc. as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide.1 This is the eighth year in a row 8×8 has been recognized as a Leader in this report. Continue reading 8×8 Named a Leader in 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

RingCentral Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions announced that Gartner has recognized RingCentral as a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide report.* In the Magic Quadrant report, published on July 30, 2019, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. Continue reading RingCentral Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report