Hammer Fiber Optics Holdings Corp’s announced that it will provide its customers conversational communication and digital commerce services in collaboration with LivePerson, a global leader in conversational commerce.
Hammer will begin to offer LiveEngage to its retail customers, and LivePerson will leverage Hammer’s worldwide SMS network to expand its messaging distribution capabilities.
“LiveEngage is the premier customer communications platform in the market,” said Kristen Vasicek, Hammer’s COO, who is responsible for marketing and product development for Hammer’s OTT services. “The platform will provide Hammer users access to the investment that LivePerson has made in customer engagement, while leveraging our global messaging infrastructure.”
“Brand to customer conversations continue to rapidly move to messaging channels,” said Andrew Lezon, Senior Director, Channel Sales and Partner Programs at LivePerson. “With Hammer’s global reach and reputation as an innovator of digital technologies, we’re excited to bring conversational commerce to their growing client base.”
Hammer brands, including 1stPoint Communications, Hammer Wireless and HiWAAY Information Services will offer these services across multiple markets, including the United States, West Africa and the Caribbean. “LivePerson has an incredible track record in the marketplace and their robust LiveEngage platform will help Hammer’s customers grow their E-commerce business,” said Erik Levitt, Hammer’s CEO. “Communication and content in all its forms should be the domain of the telecommunications carrier in the digital age. We want to deliver a suite of content and services on our network that will help our clients grow their business and be part of a greater solution to achieve tremendous social impact.”
About Hammer
Hammer Fiber Optics Holdings Corp. (OTCQB:HMMR) is a telecommunications company investing in the future of wireless technology. Hammer’s “Everything Wireless” go to market strategy includes the development of high-speed fixed wireless service for residential and small businesses using its wireless fiber platform, Hammer Wireless® AIR, Over-the-Top services such as voice, SMS and video collaboration services, the construction of smart city networks and hosting services including cloud and colocation.
About LivePerson, Inc.
LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.