The Coffee Club has partnered with InMoment, the leading provider of experience intelligence (XI), to provide a more comprehensive understanding of the customer experience, leading to promising results, including a 20-point increase in its Net Promoter Score (NPS®). Continue reading The Coffee Club Takes Action on Customer Experience through Partnership with InMoment
Daily Archives: December 4, 2019
PCI Pal Selected for Membership in Avaya’s DevConnect Program
PCI Pal, the secure payments provider for contact centres announced it has been selected by Avaya for membership as a Technology Partner in the Avaya DevConnect program. Continue reading PCI Pal Selected for Membership in Avaya’s DevConnect Program