CIO WaterCooler Transforms the Digital Boardroom with RingCentral’s Cloud Communications Platform

RingCentral UK, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, announced that CIO WaterCooler, a digital networking forum for CIOs and tech leaders, is using RingCentral’s cloud communications platform to power their Digital Boardrooms and enable virtual engagement and collaboration in the CIO tech community. Continue reading CIO WaterCooler Transforms the Digital Boardroom with RingCentral’s Cloud Communications Platform

New Blue Prism SaaS Offerings Add to Industry’s Most Comprehensive Portfolio of Automation Solutions

Building on a foundation of enabling greater choice, security and scalability, Blue Prism® announced the availability of three new Software-as-a-Service (SaaS) solutions that augment its Digital Workforce powered by the company’s connected-RPA Platform. Continue reading New Blue Prism SaaS Offerings Add to Industry’s Most Comprehensive Portfolio of Automation Solutions

Zendesk Releases New Research With Insights on the Power of Service in Influencing Customer Loyalty

Zendesk released the Zendesk Customer Experience Trends Report 2020, analyzing how businesses can drive customer loyalty, what matters most to people when they engage with businesses, and what differentiates leading companies from their competitors. Continue reading Zendesk Releases New Research With Insights on the Power of Service in Influencing Customer Loyalty