Noetica Grows by 25% in One-Year as the Contact Centre Software Company Expands Customer Base Across UK, Africa and North America

Noetica – A British company, developing software products for the global contact centre market announced that new customer acquisitions in the UK, Africa and North America has resulted in the company increasing revenues by 25% in the past 12 months. The company has recorded year-on-year growth since its management buyout in 2010 and in 2019 the single biggest trading year to date since Noetica was founded in 1997. Continue reading Noetica Grows by 25% in One-Year as the Contact Centre Software Company Expands Customer Base Across UK, Africa and North America

Xarios and Audian Develop Strategic Partnership to Bring Real-Time Call Analytics to the VoIP Market

Audian, a software company redefining the telecom industry, and Xarios Technologies, a developer of advanced telephony applications, have created a strategic partnership to bring the next generation of call analytics and business insights to VoIP telecom systems. Continue reading Xarios and Audian Develop Strategic Partnership to Bring Real-Time Call Analytics to the VoIP Market

RingCentral Appoints Richard Massey as Regional VP of EMEA Channel

RingCentral UK, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly-owned subsidiary of RingCentral, announced the appointment of Richard Massey as Regional VP of EMEA Channel. Based in London, Richard will be responsible for growing RingCentral’s EMEA channel business. Continue reading RingCentral Appoints Richard Massey as Regional VP of EMEA Channel