8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced the leading UK legal business Slater and Gordon has selected its X Series cloud communications solution for three of their main telephony operation sites offices across England. Continue reading Slater and Gordon selects 8×8 to transform its customer service
Daily Archives: December 9, 2019
Jonathan Gale appointed as Sabio Group CEO
Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer Experience market. Continue reading Jonathan Gale appointed as Sabio Group CEO
Puzzel acquires Logicalware customer engagement platform to enhance customer service portfolio
Puzzel, a leading European Contact Centre as a Service (CCaaS) provider, has announced the acquisition of Logicalware Ltd (“Logicalware”), a provider of email automation and customer service software. Logicalware is headquartered in Scotland and has customers across the UK, US and Australia. Continue reading Puzzel acquires Logicalware customer engagement platform to enhance customer service portfolio