AT&T Makes AT&T Office@Hand a Lead Offer for Unified Communications as a Service Solutions

AT&T is expanding its relationship with RingCentral making AT&T Office@Hand a lead offer for UCaaS solutions as part of its broad Voice and Collaboration portfolio. Based on the RingCentral® platform, AT&T Office@Hand brings extensive mobile-first voice, video, online meetings, messaging and team collaboration capabilities to businesses and vertical sectors worldwide. Continue reading AT&T Makes AT&T Office@Hand a Lead Offer for Unified Communications as a Service Solutions

Jacada and TM Group Form Strategic Customer Service RPA Partnership

Jacada, a leading worldwide provider of customer service robotic process automation (RPA), has announced a value added reseller agreement with TM Group. Headquartered in Denmark, TM Group provides advanced compliance solutions and customer engagement platforms for major financial services institutions and trading floors throughout the Nordics. Continue reading Jacada and TM Group Form Strategic Customer Service RPA Partnership

Selligent Marketing Cloud Named a Leader in Cross-Channel Campaign Management by Leading Independent Analyst Firm

Selligent Marketing Cloud (Selligent), the intelligent marketing and customer experience cloud platform announced that the company has been identified as one of two Leaders in Forrester Research Inc.’s report “The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q4 2019.” Continue reading Selligent Marketing Cloud Named a Leader in Cross-Channel Campaign Management by Leading Independent Analyst Firm