Cerebri AI, which develops and sells CVX, one of the most sophisticated customer experience (CX) platforms in the world using AI and reinforcement learning to drive customer engagement and financial success announced a capital infusion of $7 million from new investor Arcis Capital Partners and existing investors.
Cerebri AI formally launched its new CVX v2 software platform in September 2019, and after previewing CVX v2 since July 2019, already has pilots with companies selling to over 200 million consumers.
“CVX is a break-through product for banking, insurance, telecom and other large-scale enterprises, and is especially suited for the Asian market,” said Afzal M. Tarar, Chairman and Managing Partner of Arcis Capital Partners. He went on to say, “We have deep CX experience and have never seen a solution that solves so many CX problems in one easy-to-use, AI-driven platform. We look forward to a long and successful partnership with Cerebri AI.”
“We are encouraged by the support of our new and existing investors in bringing our revolutionary CVX platform to the market,” said Jean Belanger, Co-founder & CEO of Cerebri AI. “The rapid acceptance of CVX v2 by some of the world’s largest companies highlights the superior insights possible using reinforcement learning versus more traditional rules-based and AI-lite BI tools used for scoring customer engagement, up-selling, cross-selling, retention, churn and customer acquisition.”
“We are incredibly pleased to welcome Arcis Capital Partners to the Cerebri AI team,” said Arun Prakash, CFO of Cerebri AI. “Arcis has extensive experience in financing software companies like Cerebri AI, and in helping bring complex solutions such as CVX v2 to the market.”
About Cerebri AI
Cerebri AI develops and sells CVX, one of the most sophisticated customer experience (CX) platform in the world. CVX measures customer engagement (CE) and uses these CE values to drive financial results. Our CVX platform is a leap forward in applying artificial intelligence and reinforcement learning to draw insights from customer journeys. The CVX Next Best Action{set}s insights are driven by patent-pending object-oriented AI & reinforcement learning modelling methods that time, value, and sequence up to four events rendering both rules-based and AI-lite technologies obsolete for driving maximum results.
To learn more about Cerebri AI and CVX, please visit www.cerebriai.com
About Arcis Capital Partners
Arcis Capital Partners LLC (“ArcisCap”) and it’s Arcis Technology Growth Fund invests in US technology companies with proven business models that are poised to grow – companies that we believe can meaningfully benefit from our approach of “Growth Engineering” to produce transformative change and accelerated growth in both the U.S. and Asia. ArcisCap team is deeply rooted in global growth and performance transformation – strategic, financial, operational and technological. The team consists of globally experienced operators and investors, advisors, strategists, bankers and deal makers, and entrepreneurs. The team has differentiated experience across digital technologies, healthcare, and cleantech.
To learn more about ArcisCap, please visit www.arciscap.com