Amdocs, a leading provider of software and services to communications and media companies announced that Vodafone Spain will use Amdocs’ digital engagement capabilities to unify its customer journeys across multiple online channels for quick and more personalized experiences. Continue reading Vodafone Spain Selects Amdocs’ Unified Digital Engagement Capabilities As Part Of Its Digital-First Strategy →

Talkdesk®, the cloud contact centre for innovative enterprises announced Glovo selected Talkdesk as its contact centre solution. Glovo is an on-demand courier service that purchases and delivers any product through its mobile app. Continue reading Glovo delivers optimal customer experience with 2,400 agents on Talkdesk Enterprise Cloud Contact Center →