Liquid Voice and Speechmatics expand partnership to minimize GDPR-related risk and protect vulnerable customers

Speechmatics, a UK leader in any-context speech recognition technology that enables companies to rapidly build innovative applications, has expanded its 3-year partnership with interaction recording and quality monitoring company Liquid Voice. Continue reading Liquid Voice and Speechmatics expand partnership to minimize GDPR-related risk and protect vulnerable customers

Talkdesk announces Business Transformation Services for expert-led transition to cloud solutions

Talkdesk®, Inc., the cloud contact centre for innovative enterprises announced Talkdesk Business Transformation Services, to guide companies through contact centre transformations that provide an easy and seamless transition from on-premises platforms to modern cloud solutions. Continue reading Talkdesk announces Business Transformation Services for expert-led transition to cloud solutions