Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions

Noetica – A British company, developing software products for the global contact centre market announced that it has partnered with Xdroid to integrate its machine learning and artificial intelligence (AI) powered real-time voice analytics, with Noetica’s contact centre and telephony solution platform. The joint solution has been implemented at a large contact centre in the UK. Continue reading Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions

Speechmatics caps major growth with US expansion

Speechmatics, a UK leader in any-context speech recognition technology, has opened its first US office in Denver, Colorado to capitalize on major US export growth. It marks the Cambridge company’s third overseas office opening in three months, following its recent expansion into the Czech Republic and India, and caps a year which has seen the machine learning company double its revenue and workforce. Continue reading Speechmatics caps major growth with US expansion