VCC Live Secures $2.4M in Series A Funding From Venture Capital and Private Equity Firm PortfoLion

VCC Live, A Cloud-based Contact Center Software provider, has secured a $2.4M investment from Budapest-based venture capital and private equity firm, PortfoLion. The funds will be used to accelerate product development and expand internationally. Continue reading VCC Live Secures $2.4M in Series A Funding From Venture Capital and Private Equity Firm PortfoLion

HGS Named a Leader in NelsonHall’s NEAT Evaluation for CX Improvement Capability

Hinduja Global Solutions (HGS), a global leader in business process management (BPM) announced it has been recognized in NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) as a leader in CX Improvement Capability in the Retail & CPG sectors. The evaluation analyzes the performance of vendors offering customer experience (CX) services in the retail and CPG sectors. Continue reading HGS Named a Leader in NelsonHall’s NEAT Evaluation for CX Improvement Capability

Tritium Digitally Transforms Global Communications with RingCentral Cloud Solution

Tritium, an Australian technology company that designs and manufactures the world’s most advanced DC fast and high-power chargers for electric vehicles, has selected RingCentral Australia a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, as its new global communications solution. Continue reading Tritium Digitally Transforms Global Communications with RingCentral Cloud Solution