Ada, the leader in Automated Customer Experience (ACX®), announced Smart Search, a no-code capability that integrates with existing knowledge base content that enables enterprises to launch an automation-first strategy and a unified customer experience (CX) in just days. Continue reading Ada Launches Smart Search to Enable Consistent and Holistic CX Across All Brand Interactions
Monthly Archives: August 2021
Artificial Solutions to deliver Conversational AI service to A1 Bulgaria
Artificial Solutions®, the leading specialist in Conversational AI (CAI) for the enterprise, announced that A1 Bulgaria has signed a new contract for the Bulgarian market together with Artificial Solutions and its partner Microsoft. Continue reading Artificial Solutions to deliver Conversational AI service to A1 Bulgaria
Nasstar completes acquisition of KCOM National ICT services business
Nasstar has announced it has completed the acquisition of KCOM National. The acquisition makes Nasstar one of the largest independent providers of managed services in the UK with over 1,200 employees. The existing KCOM National ICT services business will fall under the Nasstar brand within three months. Continue reading Nasstar completes acquisition of KCOM National ICT services business
Artificial Solutions signs multi-year agreement with Circle K to provide Conversational AI applications
Circle K, part of the Global Fortune 500 retailer Alimentation Couche-Tard, selects Artificial Solutions’ Conversational AI-platform to support omni-channel customer experience in multiple languages. Continue reading Artificial Solutions signs multi-year agreement with Circle K to provide Conversational AI applications
RLDatix Acquires Allocate Software
RLDatix, the international leader in governance, risk and compliance (GRC) solutions for healthcare, announced the acquisition of UK-based Allocate Software, a leading provider of human capital management solutions that help healthcare organisations deliver safe and effective care. Continue reading RLDatix Acquires Allocate Software
Qualtrics Announces Definitive Agreement to Acquire Clarabridge
Qualtrics, the world’s #1 Experience Management (XM) provider and creator of the XM category, announced that it has entered into a definitive agreement to acquire Clarabridge, the leader in omnichannel conversational analytics, in a stock transaction valued at $1.125 billion. Continue reading Qualtrics Announces Definitive Agreement to Acquire Clarabridge