Artificial Solutions®, the leading specialist in Conversational AI (CAI), announced that SelectQuote (NYSE: SLQT), the online insurance broker for life, auto & home and Medicare plans in the USA, will work with Artificial Solutions to rapidly build advanced conversational AI applications.
SelectQuote will deliver exceptional customer service and increase operational efficiency by developing voice bots based on Vonage´s API Platform and Artificial Solutions’ offering, LUIS^Teneo, a cloud architecture and SaaS-based platform in Microsoft Azure.
The SelectQuote Enroller Voicebot, in production, works as a supplement to current enrollment process by handling parts of the enrollment process through the phone.
“We selected Artificial Solutions for their extensive catalogue of pre-built integrations, which mitigates risk and costs,” said Jaki Breland, IT Project Manager at SelectQuote Insurance Services. “In working with LUIS^Teneo we can speed up development and deployments as well as make it easier to add functionality and channels making us more agile and faster in providing excellent customer experience”.
SelectQuote will benefit from Artificial Solution´s ability to connect frontend and backend systems, such as the Five9 Contact Center infrastructure, CRM and Insurance data to optimize their operations and develop better, faster and smarter conversational AI apps with support whenever they need it. With Artificial Solutions, SelectQuote also get access to extensive data insights.
“We are delighted that SelectQuote has chosen our platform Teneo to develop Conversational AI apps,” says Per Ottosson, CEO at Artificial Solutions. “LUIS^Teneo increases productivity and accelerates development, making it twice as fast to deploy bots based on Microsoft LUIS Cognitive Services.”
LUIS^Teneo combines two top technologies, Teneo and Microsoft LUIS, to build, test, release and optimize conversational bots faster. LUIS^Teneo provides one of the most powerful and comprehensive development toolsets in the market to easily build, maintain, and grow enterprise-grade bots, no matter the extension of your project.
With LUIS^Teneo’s pre-built solutions and connectors (backend, frontend and SDK`s) demos can be built in days, without penalizing future expansion. Amongst these connectors you will find: Amazon Alexa, Automation Anywhere, Facebook Messenger, IVR by CSG-IM, IVR by Twilio,Jira Software, Hubspot, SMS by Nexmo, Slack, Telegram, Web Chat, Twitter, WeChat, WhatsApp by Twilio, Blue Prism, Contentful, Amadeus, Freshdesk, Freshservice, HubSpot, Jira, Monday.com, Sabre, Salesforce, ServiceNow, Shopify, UiPath, Power Automate, QuickBooks, Zendesk Support and Zoho Desk.
With LUIS^Teneo organizations can develop Conversational AI effortlessly in 86 languages: Afrikaans, Albanian, Amharic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Ewe, Faroese, Finnish, French, Galician, German, Greek, Georgian, Gujarati, Hindi, Hungarian, Icelandic, Indonesian, Italian, Igbo, Irish, Japanese, Latvian, Kazakh, Kinyarwanda, Kirundi, Korean, Kyrgyz, Lithuanian, Luxembourgish, Macedonian, Malay, Malagasy, Maltese, Marathi, Mongolian, Nepali, Norwegian, Odia, Oromo, Papiamento, Polish, Portuguese, Quechuan, Romansh, Romanian, Russian, Sámi, Sango, Scottish Gaelic, Shona, Sinhala, Somali, Swahili, Swazi, Serbian, Slovak, Slovene, Spanish, Swedish, Turkish, Tigrinya, Tsonga, Tswana, Turkmen, Ukrainian, Uzbek, Vietnamese, Welsh, West Frisian, Yoruba and Zulu.
About Artificial Solutions
Artificial Solutions® (SSME:ASAI) is the leading specialist in Conversational AI. We enable communication with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input.
Artificial Solutions’ advanced conversational AI Teneo®, allows business users and developers to create sophisticated, highly intelligent applications that run across 86 languages and dialects, multiple platforms and channels in record time. The ability to analyse and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of data insight that reveal what customers are truly thinking.Artificial Solutions’ conversational AI technology makes it easy to implement a wide range of natural language applications such as virtual assistants, conversational bots, speech-based conversational UIs for smart devices and more. It is already used daily by millions of people across hundreds of private and public sector deployments worldwide.
For more information, please visit www.artificial-solutions.com