All posts by Sam Heggie-Collins

Ascensos to open 600 job contact centre on Isle of Wight

PRESS RELEASE: Scottish-based contact centre management specialist, Ascensos, announces that the company is to open a new customer service centre on the Isle of Wight, creating up to 600 new jobs. The new facility, located in Cowes, will handle inbound telephone, email, social media and online queries. Continue reading Ascensos to open 600 job contact centre on Isle of Wight

RingCentral Unveils New Enterprise Cloud Webinar Solution to Host Virtual Events for up to 3,000 Attendees

RC_LOGOC_RGBRingCentral, a leading provider of enterprise cloud communications and collaboration solutions unveiled RingCentral Webinar™, a new addition to the RingCentral portfolio. Large-scale virtual meetings to audiences across global regions require a cloud platform that can scale and need sophisticated presenter controls for flexibility, while providing attendees with a seamless experience. Continue reading RingCentral Unveils New Enterprise Cloud Webinar Solution to Host Virtual Events for up to 3,000 Attendees

Marketing tech firm appoints new Head of Development

PRESS RELEASE: International marketing technology specialist ResponseTap has appointed a new Head of Development as the company gears up for further expansion. Founded in 2008, the Manchester headquartered organisation has grown to become a renowned supplier of call intelligence software, with clients including Virgin Money, Neilson holidays and Mercedes Benz. Continue reading Marketing tech firm appoints new Head of Development

Pacers Sports & Entertainment Drafts Mitel for High-Performance Communications and Collaboration

Mitel® is helping Pacers Sports & Entertainment, the organization behind the Indiana Pacers, Indiana Fever, Fort Wayne Mad Ants and Bankers Life Fieldhouse, stay ahead of the game with a high-performance communications platform that improves staff connectivity and customer service. Continue reading Pacers Sports & Entertainment Drafts Mitel for High-Performance Communications and Collaboration