NICE has announced that ABN AMRO, a leading eurozone financial institution located in the Netherlands, has deployed NICE CXone to expand its digital capabilities across all touchpoints and provide a smarter, faster customer experience across the entire journey. Continue reading ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone
Tag Archives: NICE
NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
NICE announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with unmatched scalability, reliability and with the most complete set of CX applications. Continue reading NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First Trusted AI For Business
NICE announced the launch of three new solutions as part of Enlighten, the trusted AI for business, purpose-built for the Customer Service environment. Continue reading NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First Trusted AI For Business
Results for the Contact Centre Experience & Insight categories of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Contact Centre Experience & Insight categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Contact Centre Experience & Insight categories of the 2023 UK National Innovation Awards competition
NICE CXone Named the Technology Leader in 2022 SPARK Matrix™: Workforce Engagement Management (WEM) Report
NICE announced that it has been recognized as the Technology Leader in the Quadrant Knowledge Solutions (QKS) 2022 SPARK Matrix™: Workforce Engagement Management (WEM). Continue reading NICE CXone Named the Technology Leader in 2022 SPARK Matrix™: Workforce Engagement Management (WEM) Report
NICE Named a Leader in the 2023 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center
NICE announced that it has been named a Leader in the 2023 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report. Continue reading NICE Named a Leader in the 2023 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center