Vizolution, a U.K.-based provider of Customer Experience (CX) software solutions announced at the LendIt Fintech USA 2018 conference in San Francisco that the company has expanded operations to North America, having established a headquarters office in Toronto, and sales, marketing and operations presence in Boston, Massachusetts and Santa Barbara, California. Continue reading Vizolution Launches North American Business at LendIt Fintech
Daily Archives: April 9, 2018
111 service to be rolled-out nationally across Wales
An NHS non-emergency helpline will be rolled out nationally, the Health Secretary, Vaughan Gething has announced. Continue reading 111 service to be rolled-out nationally across Wales
MaritzCX appoints Chase Petrey as new COO Europe
Chase Petrey has been appointed as European Chief Operating Officer (COO) for MaritzCX, the global leader of customer experience (CX) software and services solutions. He replaces Oliver Kipp, who has recently been named Chief Customer Officer. Continue reading MaritzCX appoints Chase Petrey as new COO Europe
Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards
Freshworks, the leading provider of cloud-based business software, has won the Best Implementation of an IT Service Management (ITSM) Solution award as a result of its collaboration with Descartes, a global leader in logistics technology. The award was won for Descartes’ implementation of Freshservice and was announced at the Service Desk Institute Awards dinner. Continue reading Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards
Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing
Voxtelesys, a top-tier VoIP service provider committed to delivering advanced voice, data, routing and compliance solutions, announced the addition of the 3CX IP PBX to its suite of customer contact solutions. This open-standard, software-based IP phone system now brings premium Voxtelesys SIP service to the industry’s most popular IP phones both on-premise or in the cloud. Continue reading Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing
Convergys to serve as a founding member of the Emerging Europe Alliance
Convergys Corporation, a global leader in Customer Management Outsourcing, has been selected to serve as a founding member of the Emerging Europe Alliance for Business Services, Innovation and Technology. Continue reading Convergys to serve as a founding member of the Emerging Europe Alliance