Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimisation, and self-service omni-channel solutions, has announced the appointment of current Aspect President, Chris Koziol, to President and CEO of the company. Continue reading Aspect Software announces appointment of Chris Koziol to Chief Executive Officer
Daily Archives: September 11, 2018
Sovereign Housing Association and PowerObjects, an HCL Technologies Company Announce Partnership to Implement Microsoft Dynamics 365
Sovereign Housing Association and PowerObjects, an HCL Technologies Company are pleased to announce their partnership to configure Microsoft Dynamics 365 for use across Sovereign’s Tenancy Management, Customer Contact and Sovereign Living services. Continue reading Sovereign Housing Association and PowerObjects, an HCL Technologies Company Announce Partnership to Implement Microsoft Dynamics 365
China Eastern Airlines Goes Digital With Avaya Unified Communications
Avaya announced that China Eastern Airlines has implemented a complete Avaya unified communication and collaboration solution to support its corporate headquarters and disperse operational locations. Continue reading China Eastern Airlines Goes Digital With Avaya Unified Communications
Sharpen Technologies Helps Vibrant Credit Union Improve Member Services
Vibrant Credit Union has improved member services and increased operational efficiencies using Sharpen Technologies’ agent-first omni-channel cloud contact centre platform. Continue reading Sharpen Technologies Helps Vibrant Credit Union Improve Member Services
PlanetOne Partners With 8×8 to Drive Mid-Market and Enterprise Adoption of Cloud Communications Solutions with 8×8 X Series
8×8, a leading provider of cloud phone, meeting, collaboration and contact centre solutions announced that PlanetOne, the IT and telecom industry’s preferred connectivity partner, has joined its strategic channel partner program. The new alliance expands 8×8’s ecosystem of market-leading master agents, and helps PlanetOne’s US-based agents move global mid-market and enterprise communication to the cloud. Continue reading PlanetOne Partners With 8×8 to Drive Mid-Market and Enterprise Adoption of Cloud Communications Solutions with 8×8 X Series
Zendesk Acquires the Company Behind Base to Deliver Software Designed for Salespeople
Zendesk announced it has acquired FutureSimple Inc., the company behind Base. Base is known for building modern, easy-to-use sales force automation software designed to help salespeople do their jobs more effectively. Zendesk will invest in Base’s ongoing market growth and product development, focusing on existing customers and delivering products for smaller, fast-growing sales teams, expanding to larger organizations over time. Continue reading Zendesk Acquires the Company Behind Base to Deliver Software Designed for Salespeople