IR, the leading global provider of experience management solutions for unified communications and contact centres announced that NetEnrich, a technology enabled IT operations and infrastructure provider, has selected IR Prognosis for UC to proactively monitor and manage their customers’ complex multi-vendor Unified Communications environments to optimize their service delivery operations and deliver the best user experience possible for customers. Continue reading NetEnrich chooses IR Prognosis for real-time visibility and insight to power UC Managed Services
Daily Archives: December 10, 2018
Vonage Wins the 2018 Aragon Research Innovation Award for the Communications Platform as a Service Category
Vonage, a leading provider of business cloud communications, has been named the winner of the 2018 Aragon Research Innovation Award for the Communications Platform as a Service (CPaaS) category. The Aragon awards recognize providers leveraging visionary use of technology to not only adapt as markets change, but to actively disrupt and inform how their markets will evolve. Continue reading Vonage Wins the 2018 Aragon Research Innovation Award for the Communications Platform as a Service Category