SugarCRM Inc.®, the company that helps organisations deliver exceptional customer experiences, is driving the future of the industry as the only vendor providing customers a complete view of their data, both historical and forward-looking with its time-aware customer experience (CX) platform. Continue reading SugarCRM Reimagines the Future of Customer Experience →

Qualtrics, the leader in customer experience and creator of the experience management category announced a collection of groundbreaking capabilities that strengthen every area of Experience Management (XM). Continue reading Qualtrics Announces Game Changing Technology that Helps Organizations Develop a Culture of Experience Management →

The use of artificial intelligence (AI) is rapidly advancing in the corporate sector, raising productivity by up to 40%. Increasingly, companies are making it a priority for employees and new automated technology to work in harmony. Continue reading Aivo’s Conversational AI Bot Now Available on Genesys AppFoundry →