8×8 launched the 8×8 Rapid Expansion Programme to help companies remain ready and resilient during challenging times, especially when required to suddenly increase their remote workforce.
This innovative programme minimises business disruption by allowing organisations to quickly extend their cloud communications and collaboration solution to employees, who rely on a desk phone in the office and are new to remote working, without impacting customer engagement.
A non-profit, health care organisation, providing affordable care for children across multiple offices, wellness centres and clinics in the Mountain West region of the US, wanted to extend its on-site care to include a telemedicine option during the current pandemic. The 8×8 Rapid Expansion Programme allowed the organization to quickly make 8×8’s cloud communication solution available to their medical staff. Now with 8×8’s cloud voice, video and chat solution they are able to safely deliver the same quality health care to patients no matter where they are located.
The 8×8 Rapid Expansion Programme enables customers to extend their existing 8×8 cloud communications deployment to support the needs of new remote workers by allowing employees, who primarily use a desk phone in the office, to receive a new, dedicated phone number associated with their original business line. By using a single application for mobile and desktop devices, this provides workers with location-independent access to voice, unlimited video conferencing and chat. It also ensures continuous, uninterrupted availability as employees have the ability to move from the office to any remote location.
“Organisations of every type and size are being pushed into remote work with limited notice, and unfortunately only a fraction are ready or enabled to meet this challenge,” said Vik Verma, Chief Executive Officer at 8×8, Inc. “By offering our customers a way to quickly enhance their current communications capabilities and capacity, 8×8 is ensuring organisations around the world can operate with minimal business disruption while preserving the safety and productivity of their employees wherever they work.”
The 8×8 Rapid Expansion Programme provides 8×8 customers with the flexibility to quickly extend cloud communications to newly remote employees with no time or term commitment. For more information, visit 8×8 Rapid Expansion Program.
About 8×8, Inc.
8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
For additional information, visit www.8×8.com