Zoom Lauded by Frost & Sullivan for Leading the Hosted IP Telephony Market with Zoom Phone

Based on its recent analysis of the North American hosted Internet protocol (IP) telephony and Unified Communications-as-a-Service (UCaaS) market, Frost & Sullivan recognizes Zoom Video Communications, Inc. with the 2019 North American Competitive Strategy Innovation and Leadership Award. Continue reading Zoom Lauded by Frost & Sullivan for Leading the Hosted IP Telephony Market with Zoom Phone

Leanplum Raises $27 Million in New Funding and Announces Leadership Changes

Leanplum, the leading multi-channel customer engagement platform announced that it has raised an additional $27 Million as an extension of its Series D growth round. The funding was led by Norwest Venture Partners and Shasta Ventures, with participation from Kleiner Perkins, Canaan, and Launchub, and will be used to bolster Leanplum’s product development and go-to-market (GTM) efforts. Continue reading Leanplum Raises $27 Million in New Funding and Announces Leadership Changes

VHT Introduces Mindful, New Offering Targets Mobile-First Consumer Experience

VHT, the world’s #1 provider of callback software and services introduced Mindful, a Hybrid-SaaS offering that blends voice, messaging, automation and analytics capabilities. Supported by the company’s powerful Customer Success practice, VHT provides brands with a unique new way to lower contact centre infrastructure costs while improving Net Promoter Scores (NPS). Continue reading VHT Introduces Mindful, New Offering Targets Mobile-First Consumer Experience