Homeworking specialist Sensée is creating 500 new permanent and 500 new temporary positions to meet the growing demand from its clients for work-at-home staff. Continue reading Sensée announces 1000 new UK work-at-home contact centre jobs
Daily Archives: March 30, 2020
Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
8×8 announced it has enabled Activate Group Limited (AGL) to keep the UK’s key workers on the road by transitioning its contact centre staff to work remotely in just 24 hours with the 8×8 cloud communications solution. Continue reading Activate Group Ltd Keeping UK’s Key Workers on the Road with Rapid Transition to Remote Customer Service Team Using 8×8
Sytel’s 48 Hour Cloud Contact Centre Challenge
Sytel have installed a production-ready 200 seat cloud contact centre within 48 hours, in response to a customer needing a fast operational shift. Continue reading Sytel’s 48 Hour Cloud Contact Centre Challenge
EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
8×8 announced EIMS, a United Kingdom-based technology lead-generation, sales and channel agency with global operations, is now using the 8×8 cloud communications solution to enable its sales representatives across Spain, the UK and New Zealand to safely and productively work from home. Continue reading EIMS Shifts to Remote Sales Engagement in Spain, the UK and New Zealand with 8×8
Kaizo Raises $3 Million to Accelerate Customer Support Productivity
Dutch startup Kaizo, (formerly known as Ticketless) announces a $3 million seed round led by Gradient Ventures, Google’s AI-focused venture fund, and Partech, with participation from several angel investors. Continue reading Kaizo Raises $3 Million to Accelerate Customer Support Productivity
Fuze Combines Unified Communications and Contact Centre Solutions for Enhanced Customer Experiences
Fuze, the leading cloud-based communications provider for the modern global enterprise, unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within the Fuze unified communications as a service (UCaaS) platform. Continue reading Fuze Combines Unified Communications and Contact Centre Solutions for Enhanced Customer Experiences