Twilio announced that Twilio will power the communications for New York City’s contact tracing initiative. Through the city’s Department of Information Technology & Telecommunications (DoITT), the city is planning to deploy a cloud-based contact centre on Twilio Flex and leverage Twilio SMS and Voice as key parts of the City’s COVID-19 tracing program. Continue reading Twilio to Power Communications for New York City’s Contact Tracing Initiative →