Outsourcing company BYC Aqua share how to successfully transition to home working

Making the move to home working in the contact centre industry presents a range of unique challenges. BYC Aqua, a proudly South African market leader in Quality Assurance services, has recently completed a successful transition to a 100% remote working strategy for their colleagues, who are now safely working in the confines of their own homes. Continue reading Outsourcing company BYC Aqua share how to successfully transition to home working

Automation Anywhere Supports COVID-19 Response at Northampton General Hospital with Intelligent Automation

Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced the company is collaborating with Northampton General Hospital to automate the monitoring and reporting of the medical centre’s oxygen supply to support the treatment of COVID-19 patients. Continue reading Automation Anywhere Supports COVID-19 Response at Northampton General Hospital with Intelligent Automation