Enghouse Interactive has signed customer experience specialist, converse360 as a member of its EMEA partner programme. converse360 creates and develops software that enables businesses to intelligently automate interactions with their customers. Continue reading Enghouse Interactive Signs Partnership Agreement with converse360
Daily Archives: May 18, 2020
Semafone Helps Businesses Quickly and Easily Achieve PCI DSS Compliance With Turnkey Hybrid Cloud Solution
Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centres introduced Rainier® – a new, turnkey, fully managed hybrid cloud solution for secure omnichannel payments. Rainier is a plug-and-play hardware appliance that is supplied, fully installed and managed by Semafone. Continue reading Semafone Helps Businesses Quickly and Easily Achieve PCI DSS Compliance With Turnkey Hybrid Cloud Solution
Talkdesk powers Ion Solar with cloud solutions for flexibility, scalability and business continuity
Talkdesk® announced Ion Solar selected Talkdesk to power its customer service operations. A premium solar provider for commercial and residential customers, Ion Solar moved its entire customer service, sales and support operations to Talkdesk CX Cloud for its ease of use, simple customizations, ability to quickly scale service to match seasonal needs and robust integration options. Continue reading Talkdesk powers Ion Solar with cloud solutions for flexibility, scalability and business continuity
Say Insurance® Says Yes to eGain for Digital Member Engagement
eGain announced that Say Insurance® selected eGain for digital member service and engagement. Continue reading Say Insurance® Says Yes to eGain for Digital Member Engagement