Merseyrail accelerates Digital Transformation with Workforce Dimensions from Kronos

Merseyrail will empower employees and managers while accelerating its digital transformation with the next-generation Workforce Dimensions suite from Kronos Incorporated. Powered by the intelligent Kronos D5 platform, the real-time workforce management solution will give Merseyrail unprecedented levels of operational insight while delivering an unparalleled user experience. Continue reading Merseyrail accelerates Digital Transformation with Workforce Dimensions from Kronos

Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation

Salesforce, the global leader in CRM, announced that Salesforce has been positioned by Gartner, Inc. as a Leader in its 2020 Magic Quadrants in three categories: CRM Customer Engagement Center, Field Service Management, and Sales Force Automation. Continue reading Salesforce Positioned by Gartner as a Leader in the Magic Quadrants for CRM Customer Engagement Center, Field Service Management, and Sales Force Automation

Glia Fuses Digital Customer Service with Alkami Online Banking Platform

Glia Technologies, Inc. (Glia), a leading provider of Digital Customer Service, announced that Alkami Technology, Inc. (Alkami), a leading cloud-based digital banking solutions provider, has integrated Glia’s Digital Customer Service platform as part of Alkami’s suite of online solutions. Continue reading Glia Fuses Digital Customer Service with Alkami Online Banking Platform