Medallia and Ipsos Give Healthcare Providers HCAHPS Solution

Medallia, announced Medallia Total Healthcare Experience, powered by Ipsos, a new solution for healthcare systems combining Medallia Experience Cloud with Ipsos’ ability to administer most Consumer Assessment of Healthcare Providers and Systems – a set of surveys that ask patients to report on their health care experiences – (CAHPS) surveys including HCAHPS. Continue reading Medallia and Ipsos Give Healthcare Providers HCAHPS Solution

Frost & Sullivan Ranks RingCentral Highest for the European Hosted IP Telephony and UCaaS Market in 2020 UCaaS Radar Report

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced it has been ranked highest for both the European Hosted IP Telephony and Unified Cloud Communications as a Service (UCaaS) Market in the new 2020 Frost & Sullivan UCaaS Radar Report. Continue reading Frost & Sullivan Ranks RingCentral Highest for the European Hosted IP Telephony and UCaaS Market in 2020 UCaaS Radar Report