eGain, the leading provider of customer engagement solutions, announced that a leading omnichannel retailer is now offering expanded self-service powered by eGain. Continue reading Iconic omnichannel retailer expands next-gen digital customer experiences with eGain
Daily Archives: August 20, 2020
PGi Survey Confirms Work from Home Could Be the Next Normal
While many employees may not have a definitive timeline to return to work, nearly 71% of employed Americans working from home due to COVID-19 say they are able to collaborate just as well using video conferencing while working from home as they would in an in-person meeting, according to a new online survey commissioned by PGi and conducted by The Harris Poll. Continue reading PGi Survey Confirms Work from Home Could Be the Next Normal
RingCentral Partners with Poly to Transform Meeting Rooms with RingCentral Video
RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced RingCentral Rooms™ for Poly, bringing the power and ease-of-use of RingCentral Video™ to every work space. Continue reading RingCentral Partners with Poly to Transform Meeting Rooms with RingCentral Video
MondayCall Chooses Vonage as its Preferred Contact Centre Partner
Vonage announced that Salesforce consulting partner MondayCall has chosen Vonage as its preferred partner for contact centre opportunities. Continue reading MondayCall Chooses Vonage as its Preferred Contact Centre Partner