TTEC, one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC Digital business, has won the AWS 2021 Amazon Connect Partner of the Year Award in the UKI region, recognizing exceptional performance and commitment to helping AWS customers drive innovation and build contact centre solutions using Amazon Connect services. Continue reading VoiceFoundry, a TTEC Digital business, Wins Inaugural AWS 2021 Amazon Connect Partner of the Year (UKI) Award
Daily Archives: December 14, 2021
Avaya Cloud Office Enables The Learning People to Deliver Exceptional Education Experiences for Thousands of Students
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is providing The Learning People, an innovative career and tech education company, with its Avaya Cloud Office UCaaS solution for more agile, flexible, and scalable communication to support its long-term growth. Continue reading Avaya Cloud Office Enables The Learning People to Deliver Exceptional Education Experiences for Thousands of Students
eGain Knowledge Hub™ now available on Five9 CX Marketplace
eGain, a leading cloud platform provider for customer engagement automation announced that its award-winning solution for knowledge management—eGain Knowledge Hub™— has been accredited by Five9 and is now available on Five9 CX Marketplace. Continue reading eGain Knowledge Hub™ now available on Five9 CX Marketplace