XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter

XSELL Technologies, a leader in conversational AI for contact centre agent optimization, announced that XSELL Agent Experience powered by VoiceStream is available on the Five9 CX Marketplace, empowering customers to amplify top performer outcomes across their contact centres. Continue reading XSELL Technologies Announces Partnership with Five9 to Deliver Results that Matter

Khoros Promotes Chris Tranquill to Chief Executive Officer

Khoros, an award-winning leader in digital-first customer engagement software and services, announced the promotion of Chris Tranquill to the role of CEO, effective immediately. Tranquill, who has been serving as the organization’s Chief Strategy Officer, will succeed Jack Blaha, who now serves as a senior advisor and will provide continued support through the transition. Continue reading Khoros Promotes Chris Tranquill to Chief Executive Officer