NICE Announces Top Tier Microsoft Azure IP Co-Sell Status with the Full Power of NICE CXone Now Available Natively on Azure

NICE announced the expansion of its partnership with Microsoft, delivering the full power of CXone on Azure to create frictionless, personalized digital customer experiences. NICE has received Top Tier status, Microsoft’s highest level partner designation, for Azure IP Co-sell driving deeper collaboration and a strong go-to-market momentum. Continue reading NICE Announces Top Tier Microsoft Azure IP Co-Sell Status with the Full Power of NICE CXone Now Available Natively on Azure

Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces

Lifesize®, the original inventors of high-definition video conferencing and creator of the world’s first cloud-based, video-enabled omnichannel contact centre, announced the general availability of Lifesize Connect Plus+, a new DSS feature for its 4K Lifesize Cloud Room hardware. Continue reading Lifesize Connect Plus+ Delivers Teams, Webex, and Zoom Interoperability for Hybrid Workplaces

Poly’s Latest Research Indicates that Employers Should Aim to Magnetize, Instead of Mandate, a Return to the Office

A new report from Poly indicates that the key to a successful return to office (RTO) is reliant on an organization’s hybrid work strategy. The “Journey to Hybrid Working” report highlights that getting employees back to the office in a hybrid model is being impacted by a reluctance to return, with employees citing concerns over work-life balance and productivity. Continue reading Poly’s Latest Research Indicates that Employers Should Aim to Magnetize, Instead of Mandate, a Return to the Office

Log Build Chooses Vonage to Enhance Customer Experience

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Japan-based construction tech company Log Build to seamlessly engage with its customers via high-quality live video calls that encourage collaboration on operations and services to enhance the customer experience. Continue reading Log Build Chooses Vonage to Enhance Customer Experience

Helix Announces Partnership with Ubiquity to Deliver an Exceptional Customer Experience for Embedded Finance

Helix by Q2, a cloud-native core purpose-built for embedded finance, has announced a partnership with Ubiquity, the leading business process outsourcer (BPO) for fintechs and specialized support services and one of the fastest-growing private companies in the US. Continue reading Helix Announces Partnership with Ubiquity to Deliver an Exceptional Customer Experience for Embedded Finance